Microsoft has deployed a fix to restore email and calendar services for thousands of users experiencing outages. As of Monday evening, the company reported “incremental recovery,” though the full restoration timeline remains unclear.
- Microsoft deployed a fix for email outages.
- Over 5,300 users reported Microsoft 365 issues.
- 85% of reports were related to Outlook.
- Incremental recovery observed by Monday evening.
- Recent changes likely caused the service disruption.
- Microsoft Teams has 320 million monthly users.
On Monday, more than 5,300 users reported issues with Microsoft 365, primarily affecting Outlook, Exchange, and SharePoint. By 6 p.m. EST, the number of reports had decreased significantly to under 500, suggesting that Microsoft’s recovery efforts were effective. The company indicated that 85% of the reports were related to Outlook, with 9% concerning Exchange and 6% related to SharePoint.
Microsoft began implementing a fix around 9 a.m. EST on the same day, shortly after the surge in outage reports. This fix involved manual restarts of affected machines, reaching approximately 98% of customers by late Monday morning. However, the company later acknowledged that the recovery process was progressing slower than anticipated, with some users still experiencing difficulties.
Microsoft attributed the outages to a “recent change” that has since been reverted, although the specific nature of this change was not disclosed. Notably, the timing coincided with the rollout of a new Recall AI tool for Windows Insiders, which aims to enhance computer activity tracking. This feature has faced scrutiny over privacy concerns, delaying its full launch.
As Microsoft continues to address these issues, the company remains focused on restoring full functionality to its services. Users are advised to monitor Microsoft’s official channels for updates on recovery progress and service availability.
In summary, Microsoft is actively working to resolve the email and calendar service outages affecting Microsoft 365 users, with significant progress reported by Monday evening. The company is committed to restoring full service as quickly as possible, while users should stay informed through official communications.
