Starbucks Baristas Face Chaos as Ransomware Attack Forces Manual Hour Tracking

"Starbucks Baristas Struggle with Manual Time Tracking After Ransomware Attack"

A ransomware attack on a third-party scheduling company has forced Starbucks baristas to manually track hours and create schedules, ensuring correct pay.

Rachel Patel26 November 2024Last Update : 2 weeks ago

Starbucks baristas forced to manually track hours worked after ransomware attack

www.10news.com

A ransomware attack on a third-party scheduling company used by Starbucks has disrupted operations for baristas. As of November 26, 2024, employees are manually tracking hours worked and creating schedules due to the outage, according to Starbucks.

6 Key Takeaways

Ransomware attack affects Starbucks scheduling system.
Baristas tracking hours manually during outage.
Employees guaranteed correct pay despite disruption.
Attack did not impact customers directly.
Starbucks did not disclose third-party vendor.
Related stories on non-dairy charges and olive oil drinks.

Starbucks has assured that all employees will receive accurate pay for their hours despite the ongoing disruption. The company noted that the attack did not directly affect customers, but it has not disclosed the name of the affected third-party software provider.

Fast Answer: A ransomware attack on a third-party scheduling company has forced Starbucks baristas to manually track hours and create schedules. Starbucks confirmed that employee pay will remain accurate despite the disruption, which does not directly impact customers.

The ransomware attack has prompted Starbucks to implement temporary measures to manage employee schedules. Baristas are currently recording their hours manually, which has created challenges in maintaining efficiency during peak hours. The company is focused on ensuring that all employees are compensated correctly for their work despite these operational changes.

Key details regarding the incident include:

The attack occurred on a third-party scheduling software provider.
Starbucks has not identified the specific company affected by the ransomware.
The disruption is not expected to affect customer service directly.

Starbucks is actively working to resolve the situation and restore normal operations as quickly as possible. The company emphasizes that employee pay will be prioritized, and it continues to monitor the situation closely. While the immediate impact is on internal scheduling, Starbucks remains committed to maintaining customer satisfaction during this period.

Notice: Canadian Starbucks employees may experience similar scheduling issues due to the ransomware attack. It is advisable to keep track of hours worked manually until the situation is resolved.

This ransomware attack highlights vulnerabilities in third-party software systems that companies rely on for operational efficiency. Starbucks is taking steps to mitigate the impact on its workforce and ensure that all employees are compensated fairly during this disruption.