A Maine coon cat named Mittens inadvertently traveled 4,500 miles this month after being overlooked in a plane’s cargo hold. The incident occurred on January 13, 2025, as Mittens was meant to fly from Christchurch, New Zealand, to Melbourne, Australia, with her owner, Margo Neas. However, she ended up making three round trips between the two countries before being reunited with her family.
- Mittens the cat accidentally traveled 4,500 miles.
- Owner Margo Neas was distressed during the ordeal.
- Air New Zealand apologized and offered reimbursement.
- Mittens became unusually affectionate after reunion.
- Ground staff's oversight caused the travel mishap.
- Pet moving company ensured Mittens' safe return.
Mittens, 8, was not located for three hours after the flight landed, prompting Neas to inquire about her whereabouts. Ground staff later informed her that Mittens had remained on the plane, which had returned to New Zealand. The airline has since apologized and committed to reimbursing all travel costs.
The unusual journey of Mittens began when she was scheduled for a one-way flight to Melbourne. After the plane landed, Neas waited for her cat to be unloaded but was informed that Mittens was still on board. The cat’s cage had been obscured by a stowed wheelchair, leading to the oversight. The flight from Christchurch to Melbourne typically takes about 7.5 hours, meaning Mittens traveled extensively before being found.
During the flights, the Air New Zealand pilot was notified of the unexpected passenger and took measures to ensure Mittens’ comfort by heating the cargo hold. Despite the long journey, Mittens returned to Neas in good condition, having lost some weight but otherwise unharmed. Neas expressed her relief upon reuniting with her pet, who showed increased affection after the ordeal.
Air New Zealand has stated that they will work closely with their ground handlers to prevent similar incidents in the future. The airline’s spokesperson, Alisha Armstrong, acknowledged the distress caused to Neas and confirmed that all travel costs would be reimbursed. Neas received a sympathetic call from the airline’s acting sales manager, who recognized the emotional impact of the situation.
The case of Mittens serves as a reminder of the importance of communication and oversight in pet travel. With Air New Zealand’s commitment to improving their processes, future travelers can hope for smoother journeys for their furry companions.
