A jury awarded $50 million to Michael Garcia after he suffered severe burns from a spilled Starbucks drink at a California drive-through on February 8, 2020. The Los Angeles County jury found that Starbucks was at fault for Garcia’s injuries, which required extensive medical treatment and resulted in permanent disfigurement.
- Delivery driver awarded $50 million in lawsuit
- Serious burns from spilled Starbucks drink
- Garcia underwent multiple skin graft procedures
- Starbucks offered $30 million settlement
- Jury found Starbucks negligent in handling
- Company plans to appeal the verdict
The incident occurred when Garcia, a delivery driver, picked up three venti-sized “Medicine Ball” hot teas. According to his attorneys, the drink spilled due to an employee’s failure to secure the cup properly in a takeout tray. Garcia underwent multiple skin grafts and has experienced ongoing pain and psychological harm from the injuries.
Starbucks had offered $30 million to settle the case but insisted on confidentiality. Garcia’s legal team countered that they would agree to the settlement only if Starbucks publicly apologized and committed to policy changes to prevent similar incidents in the future. The jury’s decision is seen as a significant step in holding the company accountable for customer safety.
Starbucks expressed sympathy for Garcia but plans to appeal the verdict, arguing that the damages awarded are excessive and that they were not at fault. The case has drawn comparisons to past lawsuits involving burns from hot beverages, highlighting ongoing issues related to customer safety in the food service industry.
This case underscores the complexities of liability in food service, particularly regarding the handling of hot drinks. The outcome may influence how companies approach safety protocols in the future.
