Massive All-Day Internet Outage Disrupts Comcast Customers Across San Francisco – What You Need to Know!

"Comcast Customers in SF Face All-Day Internet Outage"

Xfinity/Comcast customers in San Francisco experienced service outages Monday, with restoration now expected by 8 pm due to network damage.

Michael Anderson20 March 2025Last Update : 12 hours ago

All-Day Internet Outage Affecting Comcast Customers Across SF

sfist.com

On March 18, 2025, Xfinity/Comcast customers in San Francisco faced a significant internet outage that left many without service. The disruption began around 10 am and was originally expected to be resolved by 1 pm, but has since been pushed back to 8 pm. How is this affecting residents?

6 Key Takeaways

Xfinity customers lost service on Monday morning.
Service restoration delayed to 8 pm.
Thousands affected in San Francisco neighborhoods.
Outages due to reported "network damage."
Xfinity's apology for the inconvenience issued.
Exact cause of outage remains unspecified.

Fast Answer: Thousands of Xfinity customers in San Francisco are experiencing an all-day outage due to network damage. The affected areas include popular neighborhoods like Polk Gulch and the Castro. Comcast has not provided a specific reason for the disruption but is working to restore services.

What Caused the All-Day Internet Outage for Comcast Customers?

Have you ever wondered how a simple network issue can disrupt your entire day? On this day, thousands of customers across various neighborhoods in San Francisco found themselves without essential services. This outage highlights the fragility of our internet infrastructure.

Warning! This outage is impacting thousands of residents in key neighborhoods across San Francisco. As we rely more on digital services, such incidents can disrupt daily life significantly.

Key Areas Affected by the Xfinity Outage in San Francisco

The outage is affecting numerous neighborhoods, causing frustration among residents. Here’s a closer look at the areas impacted:

Neighborhoods Experiencing Internet Disruption

Residents in the following areas are facing service interruptions:

Polk Gulch
Pacific Heights
Japantown
The Upper Haight
Castro
Glen Park

What Xfinity is Saying About the Outage

Xfinity has acknowledged the issue but has not provided detailed information regarding the cause of the network damage. They have issued a standard apology for the inconvenience, but many customers are left wondering why such outages occur.

How to Stay Updated on Service Restoration

To stay informed about the restoration timeline, customers can check Xfinity’s website or social media channels for real-time updates. It’s essential to be aware of how these outages affect work-from-home arrangements and daily tasks, especially in a tech-savvy city like San Francisco.

As the situation develops, residents hope for a swift resolution to restore their internet, phone, and TV services. How has this outage impacted your day?