Roku TV Software Update Ruins HDR Experience, Making Content ‘Unwatchable’ for Users

"Roku TV Update Destroys HDR, Making Content Unwatchable"

A Roku OS update has caused washed-out colors in HDR content across various apps, including Disney+, Netflix, and Apple TV+. Users are reporting issues.
Sam Gupta5 hours agoLast Update :
A Roku TV ona wooden stand surrounded by potted plants.
arstechnica.com

An update to Roku OS has caused significant issues with HDR content, leading to washed-out colors on popular streaming apps like Disney+. Users began reporting this problem on Roku’s community forum shortly after the update on May 1, 2025, prompting an investigation by the company.

6 Key Takeaways
  • Roku OS update causes washed-out HDR colors.
  • Users report issues on multiple streaming apps.
  • Affected devices include TCL, Hisense, and Sharp TVs.
  • Roku investigating complaints from community forum.
  • User experiences vary across different TV models.
  • Streaming sticks may bypass the color issue.

While initially thought to only affect Disney+, feedback indicates that other platforms, including Netflix and Apple TV+, are also impacted. Roku representatives are actively gathering user experiences to address the issue effectively.

Fast Answer: The recent Roku OS update has negatively affected HDR content across multiple streaming platforms, raising concerns among global users about viewing quality.

This widespread issue raises questions about quality control in software updates. With HDR becoming a standard for streaming, how can companies ensure a seamless viewing experience? Consider these implications:

  • Increased consumer frustration could lead to a decline in Roku’s user base.
  • Potential loss of trust in the reliability of streaming devices.
  • Heightened scrutiny from competitors who may capitalize on Roku’s missteps.
  • Calls for more robust testing protocols before software releases.
This incident highlights the critical importance of thorough testing in software updates, as it can significantly impact user experience globally.

As Roku works to resolve this issue, users are encouraged to share their experiences and stay updated on potential fixes to restore their viewing quality.

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