Belgian parcel customers are currently facing issues with the Bpost app, affecting the collection of packages from certain parcel lockers. Due to login problems, parcels stored in lockers without screens cannot be retrieved, disrupting the usual convenience for many users. As of 2025-06-25 12:13:00, this issue is estimated to impact around 10,000 parcels nationwide.
- Inlogproblemen blokkeren pakjesautomaten zonder scherm
- Ongeveer 10.000 pakjes betroffen momenteel
- Pakjes bij bemande punten blijven beschikbaar
- Automaten met scherm functioneren normaal
- Bpost werkt actief aan een oplossing
- Klanten worden continu geïnformeerd over status
Fortunately, parcels can still be picked up from staffed collection points and lockers equipped with screens, ensuring most deliveries remain accessible. Bpost is actively working on a fix and keeps affected customers informed throughout the process. What does this mean for your next parcel pickup? And how long will the disruption last?
Understanding the scope and impact of this problem is essential for Belgian customers relying on Bpost’s services. Here is a quick overview to help you navigate the situation.
Why are only screenless parcel lockers affected, and what should customers expect next? The problem highlights the reliance on digital access for parcel retrieval and raises questions about contingency plans. Key points include:
- Login issues prevent access to screenless parcel lockers only.
- Staffed pickup points and screen-equipped lockers remain fully operational.
- Bpost is communicating directly with affected customers to minimize inconvenience.
- The resolution timeline is currently unclear but actively addressed.
As Bpost works to resolve the login problems, customers are encouraged to monitor updates and explore other parcel retrieval methods if possible. Staying informed will help ensure you receive your deliveries without delay in the coming days.
