The new hotel Door9 is set to open on 1 September on the Zuivelmarkt in Hasselt, marking a first for Limburg: a hotel without a reception desk. Guests will check in, check out, and unlock their rooms entirely via smartphone, a modern convenience introduced by owners Stefanie and Olivier Daenen.
- New hotel Door9 opens September 1st
- Guests check in digitally via smartphone
- First Limburg hotel without physical reception
- Owners test concept at Pukkelpop festival
- Bar opens October with French sharing dishes
- Breakfast service starts mid-September
As of 2025-08-21 00:59:00, Door9 is preparing to welcome visitors to its 23 rooms in the city centre. While some finishing touches remain, the digital approach to hospitality aims to simplify the guest experience. Could this innovation signal a shift in how Belgian hotels operate?
With no physical reception, Door9 relies on technology to handle all guest interactions. This raises questions about the future of personal service in hotels and whether customers will embrace a fully digital check-in process.
Is the absence of a reception desk a risk or an advantage? Door9’s approach highlights several key points:
- Guests use smartphones to unlock both the main entrance and their rooms, streamlining arrival and departure.
- Initial testing at Pukkelpop showed positive feedback, suggesting local acceptance of the concept.
- The hotel plans to open its bar and restaurant later, serving French-inspired sharing dishes, aiming to become a new hotspot in Hasselt.
As Door9 opens its doors, will other Belgian hotels follow suit in embracing digital check-in? Visitors and locals alike should watch this space for evolving hospitality trends and consider experiencing this unique stay firsthand.
