Costco has quietly stopped selling Xbox consoles in the US and UK, in both its online and physical stores.
- Costco has stopped selling Xbox consoles in the US and UK.
- Searches for Xbox on Costco's US site result in an error.
- Costco's UK site no longer lists Xbox consoles for sale.
- Microsoft raised the price of the Xbox Series X in the US by $100.
- Xbox game sales via retail decreased from 26% to 19%.
- Costco hasn't confirmed the removal of Xbox products.
As originally reported by TheGamer, Resetera user kubev noticed that Costco’s online store in the US had removed Xbox products, with searches for Xbox resulting in a “We’re sorry. We were not able to find a match” error. The UK online Costco store’s Gaming PCs & Consoles section also no longer shows Xbox consoles for sale.
On the US Costco site, the previous landing page for Xbox consoles now shows: “We’re sorry. We were not able to find a match” error. The site’s video games page no longer has an Xbox category, but still has categories for PlayStation and Nintendo.
Using Wayback Machine, it was found that Costco had an Xbox category in May 2025. Similarly, on June 11, 2025, Costco’s UK website listed the Xbox Series X for sale, but it was no longer listed by August 6, 2025.
On September 24, 2025, a visit to a Costco physical store in the UK found only PlayStation and Nintendo products available. A PC World in the same area had Xbox Series X and Xbox Series S consoles on sale.
On the same day, a call to the customer service department of a separate UK store inquired about purchasing an Xbox Series X, and the response was, “We don’t actually have the Xbox anymore.”
Costco hasn’t acknowledged or confirmed the removal of Xbox products from its UK or US stores, but has contacted the company for comment.
In October 2024, Christopher Dring analyzed European market data, revealing that for the first 40 weeks of 2024, just 19% of new Xbox Series X and S games were sold via retail stores.
By contrast, for the first 40 weeks of 2024, 32% of new PS5 games were sold via physical retail. On May 1, 2025, Microsoft raised the price of the Xbox Series X in the US by $100, citing “market conditions and the rising cost of development” as the reason for the price hike.
Microsoft announced another price hike earlier this week, “due to changes in the macroeconomic environment.” Former Blizzard president Mike Ybarra commented, “Console price increases are not tariff issues, they are profit issues.”
Originally reported by www.gamesindustry.biz as “Costco stops selling Xbox consoles in UK and US” on 2025-09-24 15:12:00.
