Apple confirms worn MagSafe chargers cause marks on iPhone 17 Pro models.

Apple says marks are removable with cleaning.

Apple confirmed on September 24, 2025, that marks on iPhone 17 Pro models in stores are due to worn MagSafe charging stands.
Sam Gupta3 hours agoLast Update :
Apple Blames In-Store MagSafe Chargers for iPhone 17 Pro Display Model Scratches
www.macrumors.com

Apple confirmed that the marks on the iPhone 17 Pro models observed at retail stores are caused by worn MagSafe charging stands, as reported on September 24, 2025.

6 Key Takeaways
  1. Apple confirmed marks on iPhone 17 Pro models.
  2. Marks are caused by worn MagSafe charging stands.
  3. Apple will fix the problem in Apple Stores.
  4. Scratch tests suggest camera plateau area prone to scratching.
  5. Users may see normal wear and tear over time.
  6. Other models like iPhone 16 are also affected.
Fast Answer: Apple states that the marks are material transfer and not scratches.

Apple explained that the marks are removable with cleaning and will address the issue in Apple Stores. Other models, such as the iPhone 16, are also affected.

Additionally, scratch tests indicate that the camera plateau area on the iPhone 17 Pro and iPhone 17 Pro Max is susceptible to scratching. Apple noted that the edges of the camera plateau have similar characteristics to the aluminum cases on other Apple devices.

Originally reported by www.macrumors.com as “Apple Blames In-Store MagSafe Chargers for iPhone 17 Pro Display Model Scratches” on 2025-09-24 21:22:00.

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