Microsoft will stop issuing security patches and feature updates to Windows 10 in mid-October. This change will increase risks for users online. An Extended Support Updates (ESU) program is available for an extra year of updates, but enrollment requires payment or data backup to Microsoft’s servers, except in Europe.
The European Economic Area (EEA) includes the European Union and three EFTA countries: Iceland, Norway, and Liechtenstein. Microsoft has made the ESU program free for users in these regions following pressure from the Euroconsumers advocacy group.
Previously, users had to meet certain requirements to enroll in the ESU program, including a one-time fee of $30, 1,000 Microsoft Points, or uploading data to Microsoft’s servers. Euroconsumers argued that these requirements could violate the EU’s Digital Markets Act (DMA).
“The gatekeeper shall not restrict technically or otherwise the ability of end users to switch between, and subscribe to, different software applications and services…”
— Article 6(6), Digital Markets Act
In a letter dated September 22, Euroconsumers expressed gratitude to Microsoft for addressing their concerns. However, they still worry about the one-year support period and the costs for users with older PCs needing to upgrade to avoid risks.
There is uncertainty about whether Microsoft will extend similar options to U.S. users. Jitesh Ubrani, a research manager, stated, “I don’t anticipate this will happen in the US.”
Here’s what it means for those affected
Residents of the EEA can enroll in the Windows 10 ESU program at no cost. Users should see an offer in the Update section of their Settings menu.
Those outside the EEA will still have to meet the previous enrollment requirements. Additionally, participants must log in with a Microsoft account and authenticate every 60 days to remain in the program.
Even with enrollment, the ESU only runs for one year. By October 2026, users will need to decide whether to abandon Windows 10 or continue using unsupported software.