Jakarta – On March 3, 2025, PT Pertamina’s CEO Simon Aloysius Mantiri confirmed that Pertamina’s fuel quality meets national standards. Following legal issues regarding crude oil and refinery products from 2018 to 2023, this assurance comes as a relief to consumers. Are you confident in the fuel you’re using?
- Pertamina ensures fuel quality meets standards.
- 75 fuel samples tested across multiple locations.
- Continuous lab tests planned for all stations.
- Public encouraged to report quality issues.
- Simon provides personal contact for complaints.
- Legal issues seen as opportunity for improvement.
Simon shared that 75 fuel samples were tested from 33 gas stations in Jakarta, Bogor, Depok, and South Tangerang, all passing quality checks. Isn’t it reassuring to know that safety is a priority?
PT Pertamina Ensures Fuel Quality Meets National Standards for Consumers
How can you be sure that your fuel is safe? PT Pertamina has taken significant steps to ensure the quality of their gasoline. Simon Aloysius Mantiri announced that rigorous testing has been conducted to confirm that all fuel products meet the specifications set by the Ministry of Energy and Mineral Resources.
Ongoing Fuel Testing and Consumer Engagement by Pertamina
To maintain high standards, Pertamina will continue to conduct laboratory tests across all gas stations in Indonesia. This proactive approach not only ensures compliance but also fosters transparency and consumer confidence. Simon expressed gratitude for public feedback, which he views as constructive criticism to improve services.
How Pertamina is Enhancing Customer Communication and Feedback
In an effort to engage with customers, Pertamina has set up a dedicated call center for fuel quality complaints. This initiative invites consumers to report any discrepancies they may encounter. Simon even provided his personal contact number for direct communication, ensuring that customer concerns are addressed promptly.
- 75 fuel samples tested from various locations.
- Call center established for consumer feedback.
- CEO’s personal contact for direct communication.
- Commitment to ongoing quality testing nationwide.
Legal Challenges and Opportunities for Improvement at Pertamina
The recent legal issues faced by Pertamina have prompted the company to reassess its operations and quality control measures. This situation presents an opportunity for the company to strengthen its practices and ensure that such issues do not recur. By focusing on quality and transparency, Pertamina aims to regain and maintain public trust.
In conclusion, Pertamina’s assurance of fuel quality is a significant step towards ensuring consumer safety and confidence. With ongoing testing and open lines of communication, the company is poised to enhance its reputation and service quality in Indonesia.
