On March 5, 2025, the Telangana Cyber Security Bureau (TGCSB) raided a fake call centre in Madhapur, Hyderabad, that was defrauding US citizens. The operation, led by Chanda Manasvini and associates from Gujarat and Dubai, employed 63 people, including many from Northeastern states, to impersonate PayPal representatives and extract sensitive information from victims.
- Fake call centre busted in Hyderabad
- 52 laptops and 63 mobile phones seized
- Scam orchestrated by Kaivan Patel and Rupesh Kumar
- Employees impersonated PayPal representatives
- Targeted 600 US citizens daily
- Funds converted to cryptocurrency and transferred
The call centre, named Exito Solutions, was reportedly set up by Chanda Manasvini, who rented a floor in a Madhapur building to run the scam. The operation involved tele-callers who were trained to manipulate victims into revealing personal information under the guise of addressing unauthorized transactions. Each employee was expected to target at least 10 victims daily, leading to an average of 600 people being duped each day.
During the raid, authorities seized significant evidence, including:
- 52 laptops
- 63 mobile phones
- 27 employee ID cards
The stolen funds were reportedly funneled into designated accounts, converted into cryptocurrency, and transferred to digital wallets. Officials suspect that insiders may have provided PayPal customer data to facilitate the fraud. All tele-callers were fluent in English and aware of the illegal nature of their actions.
A case has been registered against the suspects, and efforts are ongoing to apprehend Rupesh Kumar, another key figure in the operation. The investigation is still in progress as authorities work to dismantle the entire network involved in this fraudulent scheme.
This operation highlights the ongoing issue of cyber fraud targeting individuals globally, emphasizing the need for vigilance against such schemes.
