The Marks & Spencer website is currently down, affecting users worldwide as the retailer grapples with the fallout from a cyber-attack last month. Since the attack, which occurred over the Easter weekend, customers have been unable to place online orders, and as of 2025-05-22 08:00:00, users are greeted with a message stating, “Sorry you can’t browse the site currently. We’re making some updates and will be back soon.”
- Marks & Spencer website down after cyber-attack.
- Customers unable to make online orders for weeks.
- Cyber-attack estimated to cost £300m in profits.
- Personal customer data stolen, excluding payment details.
- Police investigating group Scattered Spider for attacks.
- International M&S websites also experiencing outages.
M&S has indicated that the cyber-attack could result in a staggering £300 million hit to this year’s profits. The disruption to online services is expected to continue until July, raising questions about the retailer’s recovery strategy.
This situation raises critical concerns about cybersecurity measures in retail, especially for international brands. How can companies better protect customer data and ensure service continuity? The implications extend beyond M&S, affecting consumer confidence globally.
- Retailers worldwide are increasingly vulnerable to sophisticated cyber threats.
- Customer data protection is paramount to maintaining trust across markets.
- Financial repercussions from cyber-attacks can significantly impact profit margins.
- International collaboration may be necessary to combat organized cybercrime.
As M&S works to resolve these issues, it underscores the urgent need for enhanced cybersecurity measures across the retail sector. Will other companies learn from this incident to safeguard their operations?
