Apple states iPhone 17 Pro ‘scratches’ result from MagSafe stands, not defects.

Apple's explanation suggests cleaning demo units will prevent markings.

Apple's iPhone 17 Pro models reportedly show scratches, with complaints emerging in-store on September 19, prompting Apple's clarification on "material transfer."
Sam Gupta2 hours agoLast Update :
Apple clarifies some iPhone 17 Pro 'scratches' are caused by MagSafe stands
www.engadget.com

Apple’s new iPhone 17 Pro models are reportedly more prone to scratches than past models, as noted in a Bloomberg report on September 19. In-store demo units were already showing scratches, including circular marks from MagSafe stands.

6 Key Takeaways
  1. Apple's new iPhone 17 Pro models are more prone to scratches.
  2. In-store iPhone Air and iPhone 17 Pro showed scratches.
  3. Apple reported material transfer from MagSafe stands.
  4. Aluminum frame is less scratch-resistant than titanium.
  5. Users noticed scratches around the phone's camera bump.
  6. Apple has not provided a single explanation for issues.
Fast Answer: Some iPhone 17 Pro models show scratches, attributed to MagSafe stands.

Apple responded to these concerns, stating that the marks are not scratches but “material transfer” from the stands to the phone’s body. They suggested that cleaning demo units and replacing old MagSafe stands will prevent future markings.

Some users have reported scratches around the phone’s camera bump. Apple claims the design of the Pro’s aluminum camera bump is durable but may be prone to “small abrasions” over time.

Under Investigation: Apple has been contacted for further information regarding the scratching issues.

Originally reported by www.engadget.com as “Apple clarifies some iPhone 17 Pro ‘scratches’ are caused by MagSafe stands” on 2025-09-25 00:00:00.

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